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Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Personal Trainer Academy’s (Pt Academy) relationship with you in relation to this website.
The term "PT Academy" or "us" or "we" refers to the owner of the website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• The website contains a secure payment link which must only be used in relation to purchasing a course or paying a deposit for a course.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

The following terms and conditions are the basis of the contract between the Personal Trainer Academy ("PT Academy") and yourself.

Please read them carefully as a contract is a legally binding agreement if you enrol or submit an application form.

1) Applications must be made on this official enrolment form or via our official website (www.ptacademy.com).
2) The completed enrolment form contracts you to attend and pay for the course(s) as detailed in the application.
3) This application will only be accepted with the deposit (see price list) or full fee. The deposit or your first payment, is non-refundable plus any special course related materials/tutor time, such as online learning registration. For Distance Learning courses, in addition to the deposit there may also be a charge for course materials and tutor time as appropriate. Eligibility for a full refund is applicable in the first three days after booking only.
4) Distance Learning only. Students who have made an agreement to pay in instalments and who are not up to date with those instalments, will not have their course work marked and access to any online account may be restricted until payments recommence.
5) Distance Learning and Continuing Professional Development (CPD) courses only. The full course fee is payable at time of booking. If you cancel or transfer within 28 days, the deposit, or your first payment, is non-refundable and you may be liable to an administration fee. Beyond this period, no transfers or cancellations will be permitted. Level 4 courses will commence 3 months post completion of the level 3 courses.
6) Distance Learning only. If you agree a payment plan, payment must be made within the stipulated time period or you may be withdrawn from the course. Any payment made up to that date will be non – refundable.
7) If you are unavailable when course materials are delivered to the address provided and they are not collected from the local depot an additional distribution fee may be charged.
8) The balance of course fees, i.e. the total fee(s) less the deposit previously paid, is due no later than 30 days after the start date for the flexi / self study courses and 7 days before the start of the full time course. The only exception to this is where a payment plan has been authorised by a Course or Programme Director.
9) With respect to full time courses we understand that occasionally, due to unforeseen circumstances, applicants may have to alter their arrangements. In these cases every effort will be made to accommodate the change although there may be delays in enrolling students onto alternative courses. A letter of cancellation, together with an alternative booking (on our enrolment form), must be received at our Head Office no later than 28 days before the start date of the original course. In such circumstances any fees paid, including the deposit, will be transferred to the alternative course. In the case of cancellations not accompanied by an alternative booking, a refund of fees paid, less the deposit or first payment, will only be made if the cancellation is received at our Head Office no later than 28 days before the start of the course. N.B. No refund will be given for changes or cancellations made with less than 28 days notice. Under no circumstances can the deposit be refunded. An administration fee will be levied for any changes (see point 14 below).
10) Bookings for the Master Personal Training Diploma (MPT.Dip) are for the Diploma courses as a whole and not for the individual modules and as such, will be treated as a single course. Refunds will therefore not be given for course downgrades. For example, a MPT.Dip downgraded to Certificate in Gym Instruction booking will still be liable for the full MPTD fee.
11) It may be necessary from time to time to change/cancel course dates, content, venues and prices from those published. Whilst we will make every effort to transfer your booking, together with any payment made, to the next available course at your preferred venue, it should be noted that we will not be held liable for any costs/losses incurred as a result of any such changes.
12) All modular bookings within the MPT.Dip are subject to availability. PT Academy reserves the right to keep a modular booking on hold (e.g. Certificate in Personal Training) until the start date of the relevant Diploma. If you have a question regarding this issue please contact your local training venue.
13) PT Academy reserves the right to remove from any course, students that fail to comply with its standard practices and procedures. PT Academy also reserves the right to refuse enrolments, or suggest alternative arrangements, if it believes it will not be in the best interest of the company, other participants or the individual concerned to attend a PT Academy course.
14) Any changes to a confirmed face-to-face course booking (including change of dates, alterations and cancellations) will be liable to an administration fee of £150.00. Where a refund of fees is due, the administration fee will be deducted from the amount refunded.
15) The End User License Agreement (EULA) must be accepted on first use of the PC DVD-ROM Cert.GI or Cert.PT.
16) Applications for all courses which require a pre-requisite qualification must be accompanied by proof of the required qualification.

17) PT Academy reserves the right to withdraw the applications of learners that it deems are unfit to start or continue with a course. PT Academy will not in any shape or form tolerate any form of abuse towards its centre staff or tutors. Any learner whose behaviour or conduct we deem misappropriate will be immediately withdrawn from their course and legal action taken if necessary. This also applies to the conduct of authorised representatives of the learner (may include: parent, guardian, partner, spouse, friend etc) - if deemed misappropriate, the learner will immediately withdrawn from their course and legal action taken if necessary.

18) Requests to cancel any course will be subject to a £150 fee irrespective of  whether commenced or not.

19) We operate a free, unlimited resit policy, however any learners that fail toattend assessments booked with out previously notifying the academy will automatically forfeit their right to free resits.

20) For flexi and home study learners - hard copy resources or online materials will not be sent until the centre receives a completed application form which has been signed and notes adherence to the terms and conditions set on this page.

21) Full time learners will unable to commence until the centre receives a completed application form which has been signed and notes adherence to the terms and conditions set on this page. We may upon occassion take photographs of full time learners while they are on the course. These pictures may be used on our marketing and promotional material. Any objections to this must be made in writing before the course commences.

22) External certificates will not be issued until the centre has received a completed evaluation form.

23) Payments: PT academy reserves the right to withdraw learners that do not keep up to date with payment

24) All payment plans are not subject to credit agreements but agreements made internally with PT Academy Accounts department. Payment plans will usually be made in accordance with expected modular completion and used as a guideline for staged payments. In these cases the total number of payments to be
made by the learner are required to be made within a period not exceeding 12 months beginning with the date of the agreement.

25) All payment plans are NOT subject to interest, interest related charges or additional charges.